Key Qualifications
  • Extensive experience in IT, including Infrastructure Engineering, User Interface Design, Instructional Applications, and Project Management.
  • 10 years experience managing teams in the daily operations of computer departments including centralized helpdesk support.
  • 5+ years of Project Management, including the design, planning, organization, control and completion of a variety of complex and interdependent tasks.
  • Sound understanding of general business concepts, current and emerging technologies, architectures and products, as well as, exceptional technical writing skills.
  • Hold an MA-Digital Media & MS/BS-Instructional Technology/Education/Mathematics
  • Effective communication and interpersonal skills.  Highly self-motivated, natural leader.  Strong problem solving skills. 
  • Proven ability as a team leader, team player, and independent worker.
Technical Skills

Hardware

  • Dell/HP/Gateway/Fujitsu/Apple - servers, desktops, laptops, tablets

  • IDE, SCSI, Serial ATA, and memory chips/boards

  • Dell/HP Pocket PC and Palm/Sony PDA handhelds/iPod and iTouch

  • Adaptec Snap Appliance network storage servers and Google Mini Servers

  • HP/Xerox LaserJet network printers, wide range of parallel inkjet printers

  • Scanners, high end audio/video capture cards

  • Modems, fax machines, phone administration, bar code readers

  • USB Flash/Jump drives, Zip drives, DVD+RW/CD­+RW drives

  • Wireless Access Points, Hubs, 11a/b/g WiFi NIC, 100mb/Gigabit NIC

  • Category 5/6 cabling, RJ-45 and fiber optic connections

  • Digital cameras/camcorders, document cameras, projector

Software

  • Office Systems
    • Microsoft Office Professional 97-2008 (Win & Mac), Microsoft Works, iWorks
    • Microsoft Outlook Express, Internet Explorer, Mozilla Firefox, Mozilla Thunderbird, Sun Messaging, Sun Calendar
    • Adobe Acrobat, Adobe Capture
    • Eclinicalworks Electronic Medical Record System

  • Digital Media
    • Adobe PhotoShop 7-CS4, Photoshop Elements 3.0, Adobe Premiere Pro CS4, Avid Media Composer, Final Cut Pro, Windows Media Encoder/Player, Quicktime Pro, ASF Tools, Macromedia Studio MX, Microsoft FrontPage, QuarkXpress, Adobe Audition, Sony Sound Forge, Garage Band, iDVD, iMovie

  • Office Administration
    • Altiris, Symantec Norton Anti-Virus, Network Associates Virus Scan, McAfee Virus Scan, Norton Ghost, Centurion Guard/DriveShield security package
    • TCP/IP, SMTP, POP3, IMAP and HTTP Network Protocols

  • Operating Systems
    • Windows 3.1, 95, 98, NT 4.0, 2000, ME, and XP Home/Pro/Tablet/Vista/7
    • Windows NT, 2000, 2003 and 2008 Server, X Serve
    • Macintosh OS 8.x, 9.x, and 10/X.x (Jaguar, Panther, Tiger, (Snow) Leopard,)
    • Windows Mobile (Pocket PC), Palm OS 5.x

  • Educational Technology Systems
    • Moodle open source course management system
    • Various open source content management systems including Joomla and Drupal
    • LXR a comprehensive, integrated solution testing program

  • Presentation Software
    • Interactive Flash simulations software including Adobe Captivate and Camtasia Studio
    • Adobe Connect web communication system
    • Turning Technologies interactive audience response system

 

Project Management

Patient Encounter Log Project / Student PDA Project
07/2006 – present

  • While on clinical rotations, the students use these PDAs as a reference resource and for several applications.
  • During this project, formal installation instructions were created and implemented. 
  • Scheduled and held various trainings for over 300 students.
  • Also, managed and supervised 3 staff members to assist and troubleshoot students in this process.

 

Altiris Service Management Solution Implementation
07/2007 – 07/2008

  • Review the possibility of integrating a Deployment Console solution into the company's infrastructure. 
  • Analyze and evaluate software solutions. 
  • After extensive Altiris training, manage a team of 3 while installing and implementing Altiris on over 200 PCs. 
  • Trained staff in Deployment Console applications, such as creating and deploying jobs, reporting, and monitoring. 

 

Active Directory Domain Project
07/2007 – 09/2008

  • Managed a team 4 in migrating over 200 PCs from a local workgroup to a domain.
  • Created and maintained image models for 10 different Dell Optiplex PCs. 
  • Documented all materials surrounding the project. 
  • Trained and informed users, while ensuring minimal disruption in daily routines. 

 

Document Scanning Project
07/2008 – 07/2009
  • Plan and implement a system that would allow for all employees to scan and archive all documents. 
  • Surveyed the needs of employees. 
  • Implemented a system based on these needs including ease of use, backing up documents and search-ability. 
  • Implemented system and trained employees. 

 

Student Webboard Project
12/2008 – 07/2009
  • Created a community forum solution for students, staff and faculty.  
  • Established a site as a hub for information and discussion. 

 

Echo 360 Streaming Video Project
01/2009 - present

  • A streaming video server and a coherent process are in place such that any and all lectures delivered to class can be recorded to streaming video and made available to students as video on demand for review and reinforcement.

  • Thousands of hours of archived lectures have made this site a very powerful and popular academic resource.

 

Microsoft Office '07 Roll-out
05/2009 – 09/2009
  • Roll out Microsoft Office '07 to all company employees. 
  • Coordinate with Trainer to ensure that all employees are properly trained prior to roll-out. 

 

Microsoft Exchange e-mail switch-over
09/2009 – present

  • Roll out Microsoft Exchange to all company Employees. 

  • Coordinate with Trainer to ensure that all employees are properly trained prior to roll-out. 

 

Systems Administration
  • Performed installation, repair/preventative maintenance, and routine backup on over 40 servers, including web (IIS & Apache), file/storage, video streaming (MMS), Windows,  Mac & Linux.
  • Successfully led the migration team of 4 desktop support specialists responsible for upgrading to Active Directory, Altiris Deployment Console, Microsoft Exchange and Windows Server 2008, including the migration 40+ servers and 250+ desktops.
  • Designed new client image and backup scheme for institution wide deployment, which resulted in a dramatic decrease of support calls, increased client experience, and streamlined workstation roll out.
  • Conducted image development, installation, security, and repair/preventative maintenance of administrative workstations and their peripherals for Windows and Mac.
  • Created and managed users, user rights, passwords, and security on Windows Domains using Active Directory.
  • Installed various types of internal and external hardware for servers and microcomputers
  • Conducted the installation, upgrade, and maintenance of myriad software packages
  • Installed and/or configured hubs, network interface cards, Bluetooth devices, and wireless network cards
  • Installed and managed workstations for access to Wireless/LAN/WAN and Internet (TCP/IP, FTP)
  • Part of a skilled team in the design, installation, and operation of digital video recording, video editing, and streaming video distribution systems

  • Part of a skilled team in the design, installation, and operation of large scale presentation auditoriums, including projectors, screen annotation, audience response systems, and document cameras

Instructional Technology
Graphic Design
  • Competent in web design and web development programs such as Dreamweaver CS4, Flash CS4, InDesign CS4, and iWeb

  • Designed all printed material including three annual 60-page Program Guides, as well as a multitude of e-newsletters, flyers, invitations, and presentations for a 200 employee non-profit operation.

  • Built and maintained published web sites

  • Configured/maintained various web server implementations, including Apache & IIS

  • Possess a working  knowledge of various languages: HTML, JAVAScript, SQL

 

Digital Media

Masters of Communications Arts - New York Institute of Technology, 2010 - GPA: 3.9

Click here for Coursework

Elementary Education

Bachelor's of Science, St. John's University, 1997 - GPA: 3.8

Transcript

New York State Teaching Certificate

NY State Teacher Certification Exam - Elementary Education

NY State Teacher Certification Exam - Liberal Arts & Sciences

NY State Teacher Certification Exam - Elementary Assessment of Teaching Skills - Written

Lesson Plans

 

Sample of Work
Honor & Awards
Reference Letters

YMCA of Greater New York

St. Peter's Day School

Student Teaching Supervisor

Evaluation of Student Teaching - Second Grade

Evaluation of Student Teaching - Fourth Grade

Contact

marianne.demarco@gmail.com

Skype: MairDeM
Google Chat: marianne.demarco
Google Voice: 631-517-0526

Click here for links to my social networking sites