Key Qualifications
  • Extensive experience in IT, including Infrastructure Engineering, User Interface Design, Instructional Applications, and Project Management.
  • 10 years experience managing teams in the daily operations of computer departments including centralized helpdesk support.
  • 5+ years of Project Management, including the design, planning, organization, control and completion of a variety of complex and interdependent tasks.
  • Sound understanding of general business concepts, current and emerging technologies, architectures and products, as well as, exceptional technical writing skills.
  • Hold an MA-Digital Media & MS-Instructional Technology, Project Management Professional (PMP) Certificate
  • Effective communication and interpersonal skills.  Highly self-motivated, natural leader.  Strong problem solving skills. 
  • Proven ability as a team leader, team player, and independent worker.
Technical Skills

Hardware

  • Dell/HP/Gateway/Fujitsu/Apple - servers, desktops, laptops
  • IDE, SCSI, Serial ATA, and memory chips/boards
  • iPad and iPod Touch, Dell/Fujitsu/Samsung Tablets
  • Adaptec Snap Appliance network storage servers and Google Mini Servers
  • HP/Xerox/Canon LaserJet network printers, wide range of parallel inkjet printers
  • Scanners, high end audio/video capture cards
  • Modems, fax machines, phone administration, bar code readers
  • USB Flash drives, DVD+RW/CD­+RW drives
  • Wireless Access Points, Hubs, 11a/b/g/n WiFi NIC, 100mb/Gigabit NIC
  • Category 5/6 cabling, RJ-45 and fiber optic connections
  • Digital cameras/camcorders, document cameras, projectors

Software

  • Office Systems
    • Microsoft Office Professional 97-2010 (Win & Mac), Keynote, Pages, iWorks, OpenOffice
    • Microsoft Outlook Express, Internet Explorer, Mozilla Firefox, Safari, Chrome, Mozilla Thunderbird, Sun Messaging, Sun Calendar
    • Adobe Acrobat, Adobe Capture
    • Apple Configuration Utlity, iBooks Author
    • Eclinicalworks Electronic Medical Record System
    • Microsoft Project, 5pm, Basecamp
  • Digital Media
    • Adobe PhotoShop CS5, Lightroom 3.0, Adobe Premiere Pro CS5, Adobe Flash CS5, Avid Media Composer, Final Cut Pro, Windows Media Encoder/Player, Quicktime Pro, Dreamweaver CS5, QuarkXpress,
    • ActionScript 3, HTML, CSS, Javascript
    • Adobe Audition, Sony Sound Forge, Garage Band, iDVD, iMovie
    • Wordpress
    • Wowza, Echo 360, Expressions Engine, Windows Media Streaming Services
  • Office Administration
    • Altiris, Symantec Norton Anti-Virus, Network Associates Virus Scan, McAfee Virus Scan, Norton Ghost, Centurion Guard/DriveShield security package
    • TCP/IP, SMTP, POP3, IMAP and HTTP Network Protocols 
  • Operating Systems
    • Windows 3.1, 95, 98, NT 4.0, 2000, ME, and XP Home/Pro/Tablet/Vista/7
    • Windows NT, 2000, 2003 and 2008 Server, X Serve, VMWare esxi
    • Macintosh OS 8.x, 9.x, and 10.x (Jaguar, Panther, Tiger, (Snow) Leopard, Lion)
  • Educational Technology Systems
    • Moodle open source course management system
    • BlackBoard
    • ExamSoft
    • VBulletin
    • Various open source content management systems including Joomla and Drupal, Mahara
    • Zoomerang
    • LXR a comprehensive, integrated solution testing program
  • Presentation Software
    • Interactive Flash simulations software including Adobe Captivate and Camtasia Studio
    • Adobe Connect web communication system
    • Turning Technologies interactive audience response system

 

Project Management

Recent Projects include:

  • iPad Rollout and Training
  • Altiris Deployment Solution
  • Microsoft Exchange e-mail switch-over
  • Microsoft Office '07 Roll-out
  • Echo 360 Streaming Video Project
  • Document Scanning Project
  • Altiris Service Management Solution Implementation
  • Student Webboard Project
  • Active Directory Domain Project
  • Patient Encounter Log Project / Student PDA Project

 

Systems Administration
  • Performed installation, repair/preventative maintenance, and routine backup on over 40 servers, including web (IIS & Apache), file/storage, video streaming (MMS), Windows,  Mac & Linux.
  • Successfully led the migration team of 4 desktop support specialists responsible for upgrading to Active Directory, Altiris Deployment Console, Microsoft Exchange and Windows Server 2008, including the migration 40+ servers and 250+ desktops.
  • Designed new client image and backup scheme for institution wide deployment, which resulted in a dramatic decrease of support calls, increased client experience, and streamlined workstation roll out.
  • Conducted image development, installation, security, and repair/preventative maintenance of administrative workstations and their peripherals for Windows and Mac.
  • Created and managed users, user rights, passwords, and security on Windows Domains using Active Directory.
  • Installed various types of internal and external hardware for servers and microcomputers
  • Conducted the installation, upgrade, and maintenance of myriad software packages
  • Installed and/or configured hubs, network interface cards, Bluetooth devices, and wireless network cards
  • Installed and managed workstations for access to Wireless/LAN/WAN and Internet (TCP/IP, FTP)
  • Part of a skilled team in the design, installation, and operation of digital video recording, video editing, and streaming video distribution systems

  • Part of a skilled team in the design, installation, and operation of large scale presentation auditoriums, including projectors, screen annotation, audience response systems, and document cameras

Instructional Technology
Graphic Design
  • Competent in web design and web development programs such as Dreamweaver CS4, Flash CS4, InDesign CS4, and iWeb

  • Designed all printed material including three annual 60-page Program Guides, as well as a multitude of e-newsletters, flyers, invitations, and presentations for a 200 employee non-profit operation.

  • Built and maintained published web sites

  • Configured/maintained various web server implementations, including Apache & IIS

  • Possess a working  knowledge of various languages: HTML, JAVAScript, SQL

 

Digital Media

Masters of Communications Arts - New York Institute of Technology, 2010 - GPA: 3.9

Click here for Coursework

Elementary Education

Bachelor's of Science, St. John's University, 1997 - GPA: 3.8

Transcript

New York State Teaching Certificate

NY State Teacher Certification Exam - Elementary Education

NY State Teacher Certification Exam - Liberal Arts & Sciences

NY State Teacher Certification Exam - Elementary Assessment of Teaching Skills - Written

Lesson Plans

 

Sample of Work
Honor & Awards
  • Project Management Professional (PMP) Certificate, 2011
Reference Letters

Reference available on request.

Contact

marianne.demarco@gmail.com

Skype: MairDeM
Google Chat: marianne.demarco
Google Voice: 631-517-0526

Click here for links to my social networking sites